FAQ's
Categories
Q: What makes Larkfire different?
Larkfire is wild water, sourced on the Isle of Lewis in the Outer Hebrides off the North West Coast of Scotland. It’s not just water — it’s the best water for whisky. In a way ordinary tap or mineral water never can, our water helps you to get the full flavour from every dram. Whether you’re a whisky enthusiast or just curious, Larkfire lets you taste every drop just as the whisky maker or blender intended.
Q: Do I need to be a whisky expert to enjoy Larkfire?
Not at all! Just dive in and try it. Some people love adding it to whisky, others enjoy our sparkling version when mixing up cocktails – it’s a pure, natural water that goes great with any whisky. However, you choose to drink it, Larkfire is about enjoying the experience.
Ordering
Q: How can I buy Larkfire?
Super easy you can order right here on our website. We currently deliver across the UK and in the USA.
Q: Can I find Larkfire in shops too?
Yes! Specialist retailers and distillery shops stock Larkfire.
Shipping in the UK
Q: How long will my order take to arrive in the UK?
Most UK orders land on your doorstep within 2–3 working days. If you’re in a hurry, you can choose an express option at checkout.
Q: What about Northern Ireland, the Highlands, and Islands?
We absolutely deliver there too! It might just take an extra day or two.
Shipping in the USA
Q: Do you ship to the States?
We sure do! Larkfire can be delivered right across the USA, just order via www.larkfire.com
Q: How long will it take?
Usually around 2–3 working days, depending on where you are.
Q: What’s the cost of shipping in the USA?
We are currently offering FREE shipping in the USA, yes you did read that correctly it’s FREE shipping right now!
Orders & Payments
Q: What payment options do you accept?
All the usual options debit and credit cards, PayPal, Apple Pay, and Google Pay.
Q: Can I track my order?
Yes! As soon as your order is on its way, we’ll email you a tracking link so you can keep an eye on it.
Returns & Refunds
Q: What if something’s wrong with my order?
We’re really sorry if that happens. If your order arrives damaged or incorrect, just drop us a message within 14 days and we’ll sort it. For safety reasons, we can’t accept returns of opened products.
Q: How do I get a refund or replacement?
Just send a message via the Contact Us and we’ll get straight onto it.
